On the Ning platform, NCs have no ability to delete items from a user's profile, for example, their profile image or the content of their page. Our only option is to ban them.
Sometimes we get difficult users who post adverts on their pages or put up inappropriate profile images. NCs have very different policies about this. Some don't give a damn, others have a warning policy or a ban policy.
We would rather not ban users who post stupid stuff on our site. But how come EVERY time I send them a request to change their page, they respond with either bullshit, or downright ignore my messages?
I've had two cases in the last week. One person was advertising a rival Ning site. I requested nicely that she take it down. She ignored me. I could tell she was ignoring me, because I could see her doing other stuff on the site in her activity feed. So I left her a public comment on her wall. She used her wall, and she didn't respond to my comment. So the next day I actually threatened to ban her, and still no response!
The other individual had the f-word in her username and had a self-harm image as her profile picture. Again, I ask her to change her username and image. She responds with "I already changed it". I go and look and it's the same image. So I write her an email describing the image and ask her to change it. She responds with a less polite version of "don't have a cow", and she still doesn't change it!!!
One of these users was an adult woman who should have known better. Why do my network users think they can treat me with a complete lack of respect and get away with it?
They both got banned.
How Ning can help:
If I had the facility to delete stuff from profile pages, we could avoid this farce in the future.
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